Mothers’ Day: surge in online sales
UK ecommerce retailers saw online revenues blossom in the lead up to Mother’s Day on 27 March, 2022, up 54% year-on-year and up two-fold on pre-pandemic levels. Traffic to ecommerce websites ahead of the day also rose 32% compared to 2021.
The growing demand for Mother’s Day follows the popularity of the 2021 iteration, when UK spend for Mothering Sunday was tipped to have exceeded £ 1.34billion, according to Statista.
Data from Wunderkind shows a double surge in sales, with the biggest spike in online revenues taking place on Thursday 17 March, when online sales jumped 80% on the daily average for the two week period preceding Mother’s Day. A second surge took place on Mothering Sunday itself, when revenues rose by + 72% on the daily average for the same period.
Sales on Mother’s Day itself jumped 164% on the previous Sunday and this ‘same day’ online gifting trend follows that of 2021, when Deliveroo said it saw sales of Mother’s Day gifts increase by over 80% on its platform, with flowers the most ordered ‘last minute’ gift item last year.
Meanwhile, rather than the surges seen in the Mother’s Day online sales spikes, web traffic followed a steadier trajectory in the build up to the gifting day, rising + 15% week-on-week, and up + 31% versus 2021.
Customer engagement for Mother’s Day peaked on Friday 25 March, with email opens up 49% on the daily average for the two weeks prior, representing a 148% increase YOY for the same period.
Jon Halley, Regional Vice President EMEA at Wunderkind, comments: “Mother’s Day has blossomed into a key gifting day for retailers and consumers alike. The online increases in sales we have seen year-on-year are particularly marked because last year digital was the only shopping channel available during lockdown. Even with physical stores open this year, we are continuing to see the rise of ecommerce play out in shoppers’ buying behaviors, as demand for online shopping shows no sign of abating.
“As with Valentine’s Day, we’re starting to see a two-pronged trend to demand when it comes to celebration or gifting days. We still see the cohort of shoppers who buy early to guarantee product availability and allow for potential shipping delays, but we’re seeing a real uptick in the volume of sales now taking place on the day itself. This can, at least in part, be attributed to same-day fulfillment capabilities, both via q-commerce businesses and retailers increasingly offering same-day click-and-collect to accommodate last minute shoppers. ”